Help

Below you will find answers to frequently asked questions regarding our store and website. If you have a question that isn't answered here, or need additional information please contact us.

GENERAL QUESTIONS | ORDER QUESTIONS

GENERAL QUESTIONS

  1. Where are you located?
    • 1026 Rosecrans Street San Diego 92106.  You can find us between Canon and Talbot streets in the Point Loma Village.
  2. Where do I park?
    • Park on Rosecrans or Upshur Street for two hours free.  During the holiday season, we have two parking spots available in our back lot off of Upshur St.
  3. What are your hours?
    • Tuesday - Sunday 10am to 5pm
  4. How do I contact you?

ORDER QUESTIONS

 

  1. If I find a book on your site, does that mean it's currently in stock at your store?
    • Not necessarily. If your order is time sensitive, please call us to confirm availability at 619-226-2601
  2. I received a confirmation e-mail. Does this mean that my order is ready to be picked up or has been shipped?
    • No. This just means that we've received your order. You will be contacted when your order has shipped or is ready to be picked up.
  3. When will I get my book(s)?
    • For in stock orders we strive to ship them within 7 business days and delivery time depends on the method of shipping selected. For orders with out of stock items, we will provide an estimated date of shipment.
  4. What if I need to return something?
    • Please review our return policies and contact us with any further questions.
  5. What forms of payment do you accept?
    1. We accept credit cards (Visa, MasterCard, Discover and American Express) and if you're picking up in store, you may pay in cash
  6. How can I check the status of my order?
    • Log in, select 'My Account' and Orders' a list of all orders and their current status is provided.